Delete your Notify Digitally account
- Sign in to Notify Digitally.
- Open Settings, then Profile.
- Select Delete account.
- Confirm the request using your account credentials.
If you cannot sign in, email contact@mycloudworld.com from the address associated with your account. Use the subject “Notify Digitally data deletion request” and include the account email address and business name. Do not send passwords, API keys, access tokens, or identity documents unless we specifically request a secure verification method.
Disconnect Meta and WhatsApp
Use the WhatsApp connection settings in Notify Digitally to disconnect an account when that option is available for your role. You can also remove Notify Digitally from the business integrations or connected apps section of your Meta account. This revokes future access to Meta and WhatsApp assets, and we stop using the authorization and any associated public_profile data for new API activity. Deactivated authorization records are restricted and retained only where needed for security, audit, dispute, or legal purposes; information no longer required is deleted or de-identified.
Disconnect Telegram
Open the Telegram connection page and choose Disconnect my Telegram. You may also block the bot in Telegram. Disconnecting removes the saved relationship used to route future notifications to your Telegram chat.
What happens next
We will acknowledge emailed deletion requests and may ask you to verify control of the account. After verification, we will delete or de-identify data that is no longer required to provide the service. Some information may remain temporarily in backups or be retained where reasonably necessary for legal compliance, fraud prevention, security, billing, dispute resolution, or enforcement of agreements.
Your customers or notification recipients should normally direct deletion requests to the business that sent the notification. That business controls why recipient information was submitted to Notify Digitally. We will assist our business customer with valid requests where applicable.
Request status
For questions or an update on a deletion request, contact contact@mycloudworld.com.